Returns & Exchanges

We are confident that our products will steal your darling little hearts! If you are not fully satisfied with your purchase, please email with your Order # to begin your return. Please note that shipping costs are non-refundable. Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, a return will not be accepted.
Unfortunately due to strict hygiene protocol, we will not be taking returns on any of our faux eye lashes. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You will be required to ship the unwanted item back to us in order to receive a refund for your purchase minus the shipping cost. You will be responsible for paying for your own shipping costs for returning your item. Tracking is strongly recommended as we are not responsible for lost or stolen items.
To initiate your return, please email to obtain a return form to fill out and slip in your package.

Once your return is received and inspected, we will send an email to the email address provided at check out to notify you. Refunds, depending on your bank, take about 3-5 business days to appear in your account again. This is the standard time frame, please keep in mind that some banks may take longer.